Case study from the KWD-it team discussing their latest project on an
E-commerce website for Deja-Vu Just for you.
Michelle from Deja-Vu approached us in September 2017. Initially we spoke over the phone, and she explained that she currently runs a successful business selling ladies products, including; scarves, jewellery and bags, within a rented space at a garden centre in Scotland. Michelle outlined her plans to expand her business, setting up an E-commerce website and selling her products online. We liaised with Michelle, and with her input, started to design and develop her new website.
In November, Michelle met in person with our Project Manager, Laura, introducing her business in more depth. During this initial meeting, we were able to build a picture of her business needs and style; a necessary step for an appropriately designed E-commerce website.
Following this, Michelle met with our Designer Natalie, between them, they set out creating a design for the website, suiting Michelle’s style and business needs. The next task was to source and optimise images ready for development to begin.
Throughout December, Michelle’s task was to compile content for her website, with the knowledge we were on hand to help.
We spoke several times over the start of the year and working with Michelle we finalised the content for the website.
Michelle shared her concerns about the initial set up of her E-commerce store, in relation to setting up the payment process and entering product images/descriptions. We were able to ease these concerns by directing Michelle to our video tutorials available on our website. Michelle reported finding this ‘very easy to follow’.
Our Developer Kirk, began building Michelle’s website in February, with a view of setting it live in March, in order to showcase her new spring collection.
Throughout February, Laura updated Michelle with the progress of the Website. Regular meetings ensured all the specifics were correct, such as: shipping details, stock levels etc.
March 2018 – E-commerce Website Goes Live!
In March, Kirk was given the go ahead to set the website live, and Michelle began advertising her new online store. Michelle reported having ‘enjoyed’ the whole process and is ‘delighted’ with the end product.