Pre-Website Survey

Before we move onto the questions we would like to ask you, please provide us with your contact details, so that we know who has completed our form.
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What does your business actually do?*
This is a great starting point for both of us. Allowing us to have a really thorough understanding of who you are, what you do, and how long you have been running your business will help support the design research and decisions made throughout the entire business relationship.

What do you want your site to accomplish?
Before the design process can begin, it is important for us all to have a clear understanding of what your primary goal for the site is and what you want most from it. The absence of clear goals or direction for the site may result in you not being able to make the most of your business being online.
For example do you want your site to:*
- Get more inbound leads
- Get more quote requests
- Get more phone enquiries
- Increase brand awareness
- Educate your audience
- Encourage sales
- Collect email addresses and build a list
- Encourage website or social media interaction
- Other
Details*
You have selected "Other" above, so please tell us more about what you would like your site to accomplish.

If a new website is intended to improve your business, it is necessary for us to have a good grasp of your existing website to ensure the end product works better for you, and out-performs the previous version of your site.
Do you have a website already?*
Some things to consider:
When did you get this site?*
DD slash MM slash YYYY
What do you like and dislike about your website?*
What CMS (Content Management System) does it use (if any)?*
Details*
You have selected "Other" above, so please tell us the name of the CMS your website is using? If it's not obvious, it's probably a bespoke system created by your previous web developer.
Do you find it easy to use and edit?*
How many inbound leads are you currently getting from it?*
Please specify an amount and the time period you are referring to.
Is it giving you the results you want to see?*
Have you got Google Analytics setup?*
If possible, please add [email protected] as a user with "Read" access to your Google Analytics, so that we can see what’s working and what’s not. Click here for instructions.

Taking into consideration how potential customers are doing their initial research, will help us find a way of ensuring your business stands out big time against your competitors.

It is important to remember potential customers are browsing 10+ different supplier websites looking for someone to solve their problems, not just yours.

It is therefore important not to become complacent with your online presence. Waiting 2 days to respond to a quote request under the assumption that prospect hasn’t contacted anyone else can mean the difference between success and failure!

So, if we know what makes you remarkable, we can communicate that in your design.
Examples could include:
(Please tick any that apply)
- Being the cheapest.
- Having outstanding customer service.
- An amazing guarantee or returns policy.
- Being the exclusive supplier of a product in a certain area.
- Supplying the best quality product around.
- Fast or Free delivery.
- Offering unique add-on packages that no one else can.
- Other
Details*
You have selected "Other" above, so please tell us more about what makes your business unique to everyone else?
Still struggling to discover what makes you stand out?

Maybe NOW is the time to start trying to create an advantage over your competitors.

Who are your competitors?*
You are probably already aware of your main competitors. However, thinking a little outside of the box and considering less obvious competitors will be advantageous to your site and business as a whole.

For example, say you were running a tourist attraction, you shouldn’t just look at similar attractions in the local area, but also look at competing attractions that pull tourist eyes away from your site, and also check out regional competitors too.

What websites do you like and why?*
Giving us an idea of what you like and don’t like, and why, will allow us to offer you a professional design that you are happy with, but that also meets your primary goal for the site.

Do you have a style guide or existing marketing collateral?*
(Please tick any that apply)
- Style Guide
- Logos
- Brochures
- Old websites
- Posters
- Web banners
- Other
Details*
You have selected "Other" above, so please provide us with more details?
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