WordPress Website Support

The Benefits

Check out the benefits of getting KWD IT to provide you with WordPress website support.

  • Efficient Working Processes
  • Security Best Practices Followed
  • Search Engine Optimisation in Mind
  • Accessibility Taken Into Consideration
  • Pricing Very Competitive
  • Caching Complications Minimised

The Costs

Our support retainer packages below, are the most efficient way for you to receive WordPress website support.

Alternatively, ad-hoc support is available in increments of 1 hour, at a cost of £49.99 per hour. The support will be provided within 1 business day of receiving the order, either by email or phone (your preference). Any unused time is lost. Any additional time required, will involve a further purchase and potentially a further wait of 1 business day.

Basic

£19.99 / Month

3 Month Minimum Period


  • All Benefits Included
  • Availability: Within 1 Business Day
  • Contact Method: Email
  • Available Time: 30 Minutes
  • Unused Time: Rolled Over
  • Extra Time: Taken from Future (Within Reason) OR Package Upgrade Required
  • Task and Time Breakdown Provided Monthly

Standard

£49.99 / Month

3 Month Minimum Period


  • All Benefits Included
  • Availability: Within 1 Business Day
  • Contact Method: Email
  • Available Time: 1 Hour 30 Mins
  • Unused Time: Rolled Over
  • Extra Time: Taken from Future (Within Reason) OR Package Upgrade Required
  • Task and Time Breakdown Provided Monthly

Premium

£99.99 / Month

3 Month Minimum Period


  • All Benefits Included
  • Availability: Within 4 Hours (Monday to Friday 9am until 5pm Exc. Bank Holidays)
  • Contact Method: Email or Phone
  • Available Time: 2 Hours 30 Mins
  • Unused Time: Rolled Over
  • Extra Time: Taken from Future (Within Reason) OR Package Upgrade Required
  • Task and Time Breakdown Provided Monthly

Rolled Over Time

KWD IT will make contact each month to see if anything has changed within your business and needs updating. If not, a list of tasks that would benefit your business can be provided. Alternatively, you can save the time for future use. Modernising your theme every few years can help avoid the need to have a new site built. Rolled over support time is ideal for this.

The Process

Take a look at the steps below, so that you know what to expect by purchasing one of the WordPress website support packages offered by KWD IT.

  1. Make Your Purchase
    1. Purchase your desired package from the options above.
  2. Provide Information
    1. Contact KWD IT with your support requirements.
  3. Await Support
    1. KWD IT will make contact with you to resolve your issue. (Within the agreed time period)

Testimonials

“We’ve already received enough work through the site to cover the costs.”

Warwickshire Masonry

Fay Heatley

Warwickshire Masonary

“Good support without having to wait long for a response.”

Family Martial Arts Classes

Sam Mikulsky

Family Martial Arts

“Really quick turnaround and very pleased with the price.”

Domestic Fit

Gareth Williams

Domestic Fit

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Take a look at KWD IT’s most recent resources.

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