Frequently Asked Questions

Please use the links below for answers to our frequently asked questions.

If there is something you would like to know that we haven’t covered in our Frequently Asked Questions? Contact us and we will do our best to answer your question as soon as possible.

Preparation for Pointing a Website to a Different Server

When you need to point your website to a different server, some preparation will help make the process run smoothly.... Read more »

What decisions need to be made for an eCommerce website?

Every e-commerce store owner needs to consider Tax, Shipping and Payment Options. Tax Options Do you want to provide details... Read more »

Does My Website Need a Privacy Policy Page?

You are required to have a Privacy Policy page on your website if you are gathering user’s personal data in… Read more »

Does My Website Need a Cookie Policy Page?

You are required to have a Cookie Policy notice on your website unless your website exclusively targets non-EU audiences. For further… Read more »

Does my website need a Terms and Conditions page?

There is no legal requirement to have a Terms and Conditions page on your website, but having one could limit… Read more »

Does my website need a Disclaimer page?

It’s not compulsory to have a Disclaimer page on your website, but it’s often advised. You can see some examples… Read more »

Can You Help With My Existing Website?

When asked if we can help with an existing website, there is no short answer. It depends what you would... Read more »

How Should I Prepare Images for My Online Shop?

Follow this guide on how to prepare images for your online shop, and avoid parts of your product images getting... Read more »

How do I setup email on my phone?

When trying to setup email on your phone, the process depends on who your email is hosted with and what... Read more »

Is my website mobile friendly?

You’re probably asking yourself "Is my website mobile friendly?", because you’ve heard that Google has started to prioritise mobile-friendly websites... Read more »

How can I avoid my email account running out of space?

You will find that your email account running out of space, occurs most often with what we class as “small”... Read more »

How can I control SPAM?

The information on this page covers the steps you can take to control SPAM and how to make the changes.... Read more »